Shipping Costs, Delivery Policy & Returns Policy

Shipping & Returns

Shipping

All orders are dispatched from the stock depot at 22 Gertrude Street Windsor Vic 3181.

ALL PRODUCT PRICES on this web site have additional shipping costs as displayed using the reference table of Australia Post which is included.The delivery price will be charged as an additional cost to the price of the product.

Delivery charges may be subject to change without notice according to the Australia Post information of price change.

Delivery to an alternative address. To ensure safe delivery when you are not available to receive your goods you may have your order delivered to another address nominated as an alternative “ship to” address.

Time to dispatch and deliver are dependent upon the address of the goods. Allow 1 week for capital cities except Perth which may take up to 10 working days.

Click here to download the Australia Post Reference Table.


Returns

In the event that you are dissatisfied with a product defect caused by the manufacturing process it may be returned with a letter and the receipt within 14 days after the purchase date. This returned goods may not generate a refund, however the company's practice is to refund, exchange or credit where goods are not acceptable example: wrongly chosen or product not performing as expected.


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